CAPO- Community Action Partnership of Oregon
 home page
 about CAPO
members
affiliates
 resources and links
issues
 projects
 events
 email


Job Postings

Division of State Assistance in the Office of Community Services

Acting Director

ACF/OCS soliciting interest for volunteers in a temporary detail for 120 days to assume responsibilities as Acting Director, Division of State Assistance in the Office of Community Services. The Community Services Block Grant, Social Services Block Grant, and EZ/EC programs are all complex in nature, highly visible, and demanding with over 1,100 Community Action Agencies serving as the backbone in assisting low income people throughout the country.

We are seeking an individual who has initiative, strong managerial/supervisory capabilities, excellent communication skills (both oral and writing), experience administering grant programs, interest in performance measurement and a strong desire to strengthen America's children, families, and communities. See details here

Washington Information Network 2-1-1

Quality Assurance and Training Manager

General Position Summary: Assure high quality service delivery for statewide 2-1-1 health and human services information and referral network.

Responsible for tracking performance and overseeing ongoing quality improvement activities for statewide 2-1-1 information and referral service based on standards established by the Alliance of Information and Referral Services and Washington Information Network 2-1-1 (WIN 211).

Conducts training needs assessments, then develops, implements and manages training programs that are targeted to individual and organizational needs for WIN 211, the eight call centers providing 2-1-1 service in Washington State and other 2-1-1 stakeholders. Tracks performance of call centers against established metrics. Compiles data and analysis to prepare a quality assurance and training budget. See more information here.



Community Action Partnership of Oregon